TERMS & CONDITIONS
GENERAL
By placing an order through this website, you agree to the following terms and conditions. Please read them carefully before completing your purchase. All products are sold by Te MATA. These terms apply to all purchases made through our online store.
ORDERS & PRE SALES
Some products offered on this website may be pre-sale items. Estimated production and shipping timelines are provided in good faith and may vary due to printing, production, or logistical factors. By purchasing a pre-sale item, you acknowledge and accept potential delays.
SHIPPING
Shipping costs are calculated per order based on standard rates. Please note:
1. Shipping costs may increase if multiple books or items are ordered in a single purchase, due to weight and packaging requirements.
2. In the event that additional shipping costs apply, we reserve the right to contact you prior to dispatch to arrange payment of the difference or to discuss available options.
3. Te MATA is not responsible for delays caused by shipping carriers, customs processes, or unforeseen circumstances beyond our control.
NO REFUNDS OR RETURNS
All sales are final.
Due to the nature of limited editions, pre-sales, and independent publishing:
By placing an order through this website, you agree to the following terms and conditions. Please read them carefully before completing your purchase. All products are sold by Te MATA. These terms apply to all purchases made through our online store.
ORDERS & PRE SALES
Some products offered on this website may be pre-sale items. Estimated production and shipping timelines are provided in good faith and may vary due to printing, production, or logistical factors. By purchasing a pre-sale item, you acknowledge and accept potential delays.
SHIPPING
Shipping costs are calculated per order based on standard rates. Please note:
1. Shipping costs may increase if multiple books or items are ordered in a single purchase, due to weight and packaging requirements.
2. In the event that additional shipping costs apply, we reserve the right to contact you prior to dispatch to arrange payment of the difference or to discuss available options.
3. Te MATA is not responsible for delays caused by shipping carriers, customs processes, or unforeseen circumstances beyond our control.
NO REFUNDS OR RETURNS
All sales are final.
Due to the nature of limited editions, pre-sales, and independent publishing:
- We do not offer refunds, returns, or exchanges.
- This includes but is not limited to change of mind, delays, or customs-related issues.
Please ensure that your shipping address and order details are correct before completing your purchase.
DAMAGED OR LOST GOODS
If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of delivery (or expected delivery). We will review each case individually and do our best to assist, though replacements or refunds are not guaranteed.
INTELLECTUAL PROPERTY
All content, images, texts, and designs on this website and in our publications are the intellectual property of Te MATA and may not be reproduced or used without prior written permission.
Changes to These Terms
Te MATA reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this website.
DAMAGED OR LOST GOODS
If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of delivery (or expected delivery). We will review each case individually and do our best to assist, though replacements or refunds are not guaranteed.
INTELLECTUAL PROPERTY
All content, images, texts, and designs on this website and in our publications are the intellectual property of Te MATA and may not be reproduced or used without prior written permission.
Changes to These Terms
Te MATA reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this website.